The Importance of Measurement

Let's take a break from Progressive Lean.

I know that if I talk about the importance of having good shop floor performance measures that are as close to real time as possible and are communicated quickly to the folks carrying out and supervising the work being done, I'm preaching to the choir. 

Still, it's always good to have some quasi-scientific backing for the position.  In scouring some of the other lean blogs (a task I don't undertake often enough), I found this study..  (Actually, it's just a 17-page summary of the study.)  It's a bit of a slog to read and the findings won't be much of a surprise to anyone:  companies that have operations performance metrics that are communicated as close to real time as possible to the shop floor do better financially than companies that don't do this.

The study is consistent with my own experience: better metrics, in and of themselves, are associated with operations performance improvement.

 

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