How to Get Started: Part Four - Gathering Information
Those of you who aren't external consultants might ask, "Why do I need to gather info about my own organization?" It's true that this step is especially useful for those of us just being introduced to the organization but I think it's useful for internal agile champions as well.
Data gathering is all about diagnosis on the one hand and planning on the other. You need to have a clear idea as to what your present strengths, weaknesses, opportunities and threats are in order to do a good job in putting together an implementation plan.
For insiders, data gathering might be a straightforward as sitting down (as a group of managers, say) and brainstorming answers to the question: "Where are we right now with respect to agile methods and continuous improvement?"
That's a pretty broad question so you might focus on a number of specific areas:
Leadership
Data gathering is all about diagnosis on the one hand and planning on the other. You need to have a clear idea as to what your present strengths, weaknesses, opportunities and threats are in order to do a good job in putting together an implementation plan.
For insiders, data gathering might be a straightforward as sitting down (as a group of managers, say) and brainstorming answers to the question: "Where are we right now with respect to agile methods and continuous improvement?"
That's a pretty broad question so you might focus on a number of specific areas:
Leadership
- Do we have an overall plan for continuous improvement?
- Do we have performance goals and objectives (other than financial)? Does everyone know what they are?
- Do we hold regular meetings to review our performance and tell employees how we're doing?
- What do we measure?
- Are our measures in line with our performance goals?
- Do our measurements drive continual improvement?
- Do we communicate our measures to employees?
- How do we make sure employees are oriented and trained?
- Do employees participate in decision making and problem solving?
- Do employees participate in implementing and assessing agile initiatives?
- Does our approach to compensation and advancement promote our performance goals?
- What is our approach to keeping a safe work environment?
- Do we have good maintenance and preventive maintenance approaches?
- Is equipment and tooling availability tracked?
- Do we have documented work standards and task instructions?
- Do we provide setup and run information for each work order?
- Is the workplace well organized?
- Do we have documented setup and changeover practices? Do we track changeover and setup times?
- Does our approach to quality control help or hinder production and customer service?
- How do we measure the quality and service of our vendors?
- What is the level of quality and service our present vendors provide?
- Do we work with vendors to improve quality and performance?


Comments